Humica AI QR stand and WhatsApp hotel concierge concept

Built in Guwahati for hotels across Northeast India

Humica AI

WhatsApp AI concierge for small and mid-size hotels. Handle guest requests 24/7, keep reception in control, and collect more Google reviews after checkout.

3 days
setup time
24/7
guest replies
No IT
team required
The gap

Reception teams should not have to answer the same guest questions all night.

Humica AI gives every room a branded QR stand that opens WhatsApp. Verified guests can ask for WiFi, towels, room service, late checkout, or hotel information. Staff see every request in a live dashboard and can step in whenever needed.

01

Repetitive calls

Guests repeatedly ask for WiFi, timings, menus, directions, and basic policies.

02

Late-night requests

Small teams miss requests when reception is busy or running with limited staff.

03

Lost reviews

Happy guests leave without being guided to review the property at the right time.

Guest journey

From room QR scan to completed service request.

The guest experience stays inside WhatsApp. The hotel keeps control through a verified guest registry, request board, and review funnel.

  1. Check in Reception adds guest name, mobile, and room number or syncs from PMS.
  2. Scan QR The room stand opens the hotel's WhatsApp number with a personalized greeting.
  3. Request service AI answers FAQs, logs tasks, routes requests, and escalates to staff when required.
  4. Collect review After checkout, happy guests go to Google Reviews and complaints stay private.

Platform

Software, WhatsApp automation, and a physical room touchpoint.

Verified guest whitelist

Only checked-in mobile numbers can use the AI, blocking spam and fake room requests.

Hotel-trained AI

Each property gets its own knowledge base for timings, menus, policies, amenities, and FAQs.

Live request board

Reception tracks pending, in-progress, and completed tasks from one web dashboard.

Review funnel

Automated post-checkout messages guide satisfied guests to Google and unhappy guests to private feedback.

PMS-ready sync

Supports manual check-in, CSV import, PMS APIs, email parsing, and Chrome extension workflows.

Branded QR stands

Premium PLA+ 3D printed stands place the service in every room without asking guests to install software.

Pricing

Start lean, prove value quickly, then scale across rooms and properties.

Starter

AI concierge, service requests, and staff dashboard.

Rs. 3,999/month

Pro

Growth features plus PMS sync and multi-language support.

Rs. 8,999/month

Branded QR stands available from Rs. 500 per unit. First 5 pilot hotels can start with a 30-day free trial.

Founder

Khanjan Jyoti Sandilya

Founder, Humica AI. Based in Guwahati, Assam, India.

Launch a hotel pilot

For 3-star, boutique, and owner-led hotels that want faster guest service and stronger Google review collection.

humicaai@gmail.com